Membership Associate

Mackinac Island State Park Commission is now accepting applications for a Membership Associate. Interested applicants can click Apply to submit their resume or contact Ken Fegan at 231-436-4100 or fegank@michigan.gov to request an application packet. Only candidates invited to interview will be contacted. Requirements listed below are not conclusive. Salary Range is $19.76 to $24.50 per hour with a comprehensive benefit package.

SCOPE OF DUTIES:
This position supports the work of Mackinac Associates, the nonprofit friends group that supports programs at Mackinac State Historic Parks. Mackinac State Historic Parks’ staff members are committed to providing friendly and courteous service to the public. The position will assist the Chief Development Officer in serving members and donors by maintaining an accurate database of membership and donor information, providing acknowledgement of membership dues and other donations through benefit packets and thank you letters, responding to member inquiries, and assisting to increase and retain members and donors. This position will also assist with digital communications including social media.

WORK LOCATION AND SCHEDULE:
The workstation for this position is the Petersen Center in Mackinaw City. Hours worked are 40 hours a week. Primary hours for this position are 8:00 a.m. to 5:00 p.m. with occasional evening, weekend or holiday hours for events. This position includes occasional travel to Mackinac Island for meetings and events.

RESPONSIBILITIES:
1.   Accurate data entry of membership information
2.   Processing membership packets and billing reminders
3.   Providing information on membership status to members and staff
4.   Communicating with members in person, by phone, and in writing
5.   Taking RSVPs for events
6.   Assisting with mass mailings
7.   Assisting with event planning/implementation
8.   Assisting with on-site sales of memberships
9. Digital communications including social media platforms and website updates
10. Content creation, both print and digital
11. Assisting with administrative operations, such as answering phones

REQUIREMENTS AND EXPERIENCE:
1.   Must be a high school graduate or equivalent
2.   Experience with computers
3.   Experience with Microsoft Office Suite
4. Experience with social media platforms for business purposes
5. Experience with graphic design platforms such as Canva or other similar platforms
6.  Ability to work without supervision
7.   Ability to communicate effectively both verbally and in writing
8.   Strong organizational skills and attention to detail
9. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
10. Ability to maintain professional confidentiality

SUPERVISION:
The employee works under the direction of the Chief Development Officer. This position does not supervise any staff.

PHYSICAL REQUIREMENTS:
Ability to do the following activities, with or without reasonable accommodations

• Frequent lifting, carrying, transporting, loading and unloading of supplies
• Walking long distances through parks and up steep inclines in all weather conditions.
• Frequent twisting, bending, stooping, reaching and grasping.
• Sitting or standing for long periods of time.
• Ability to use ferry boat transportation to and from Mackinac Island.

EMPLOYEE INFORMATION:
This is a full time regular contractual position. Mackinac State Historic Parks is managed by the Mackinac Island State Park Commission (MISPC), an agency of the State of Michigan. This position is based in Mackinaw City. This is not a Civil Service position; it is an annually renewable contractual position. This position includes benefits as stated in the MISPC Economic Benefits Guide for revenue bond employees.

APPLICATION PROCESS (Applications must be RECEIVED by 5:00pm Monday October 21, 2024)

The application process for this position requires that all applicants complete the MSHP application as well as send a cover letter, resume and (3) professional references.  Please mail completed application packets to Mackinac State Historic Parks, Attention Human Resources, 207 W. Sinclair, Mackinaw City, MI 49701.